Airbnb Virtual Assistance

Wining Guest Communication Service

Managing Airbnb properties can take up a lot of your time. That's where STR Assistance comes in! Our expert Airbnb virtual assistants help with everything—talking to guests, setting the right prices, updating listings, and making sure everything is ready between check-ins and checkouts.

We work 24/7, use the best Airbnb tools, and make sure your guests are happy. This means less stress for you and more great reviews. While we handle the hard stuff, you get more time to grow your business and make more money.

HOSTasis Virtual Assistant makes running your Airbnb easy, clear, and stress-free!

Deliver smooth, professional guest communication
Boost your bookings with a fully optimised Airbnb listing
Simplify and automate your Airbnb reservation process

What Is an Airbnb Virtual Assistant and
Why Should You Hire One?

An Airbnb Virtual Assistant (VA) is someone who works remotely to help you manage your rental. They handle guest messages, bookings, reviews, calendar updates, and even help with property issues—so you don't have to.

A good VA knows how Airbnb works and can optimize your listing to boost bookings and keep guests happy.

Since Airbnb runs 24/7, having a VA means someone is always there to respond, solve problems fast, and keep everything running smoothly. This leads to better guest reviews, more bookings, and more profit—without the stress.

Airbnb Character

Vacation Rental Platforms We Support

From Airbnb to Booking.com and VRBO, we help list your property on all major platforms and manage your bookings with ease!

What Are the Benefits of Hiring an
Airbnb Virtual Assistant?

Airbnb Desk

Streamlined Booking Management

Airbnb VAs take charge of the entire booking process—keeping calendars up to date, preventing double bookings, and maximizing occupancy. Their expertise ensures a smooth and reliable experience for both hosts and guests.

Exceptional Guest Communication

Prompt, professional, and friendly communication is key to happy guests. VAs handle all guest messages, booking inquiries, and concerns efficiently, ensuring guests feel valued and supported from start to finish.

Optimised Listings for More Visibility

A polished listing attracts more eyes and more bookings. VAs craft compelling descriptions, update photos and amenities, and apply smart pricing and SEO strategies to help your property rank higher in Airbnb searches.

Better Guest Experience

From personalized welcome messages to local recommendations, VAs ensure guests enjoy a seamless stay. They manage every step of the journey from arrival to departure leading to glowing reviews and repeat visits.

Operational Support for Your Property

VAs help coordinate cleaners, manage maintenance, and track inventory, keeping your property in top shape. You’ll never have to worry about missed turnovers or last-minute repairs.

More Time, Less Stress

Free yourself from daily operational tasks. With a VA handling the back-end work, you can focus on growth, invest in more properties, or simply enjoy your free time.

What Does an Online Airbnb Assistant Do?

Smart services built for short-term rental pros—so you earn more, stress less, and wow your guests every time.

Guest Communication

Guest Communication

They handle all guest messages—answering questions, confirming bookings, and solving issues fast. This keeps guests happy and builds trust.

Booking Management

Booking Management

Airbnb assistants take care of reservations, update calendars, and help avoid double bookings. They make sure everything runs smoothly to keep occupancy high.

Coordinating Cleaners & Maintenance

Coordinating Cleaners & Maintenance

They schedule cleaning and take care of maintenance needs, so your place stays clean, safe, and guest-ready at all times.

Listing Updates & Optimization

Listing Updates & Optimization

From writing great descriptions to uploading new photos, assistants keep your listing fresh and appealing. They also help adjust pricing to stay competitive.

Check-in Support

Check-in Support

They make sure guests have all the info they need before arrival—like entry instructions—so check-in is easy and stress-free.

Using Property Management Tools

Using Property Management Tools

They work with tools like Guesty, Hospitable, or Hostaway to manage bookings, track performance, and keep things organized.

Boosting Guest Experience

Boosting Guest Experience

By sending welcome messages, sharing local tips, or handling special requests, they make sure guests have a great stay.

Saving Time for Hosts

Saving Time for Hosts

Airbnb assistants take daily tasks off your plate, so you can focus on growing your business or just enjoy more free time.

What Skills Should You Look for in an
Airbnb Virtual Assistant?

Airbnb Character

Find an Airbnb Virtual Assistant

01

Tell Us What You Need

We'll start with a quick call to understand your needs. You can share your goals, what tasks you want help with, and the type of assistant you're looking for.

02

We Find the Right Fit

We'll start with a quick call to understand your needs. You can share your goals, what tasks you want help with, and the type of assistant you're looking for.

03

You're All Set!

Once you meet your new virtual assistant and give the green light, we'll take care of the onboarding. It's a smooth and easy start to working together.

Ready to Make Hosting Easier?

Hire a skilled Airbnb virtual assistant and take the stress out of managing your rental. Enjoy happier guests, more free time, and a smoother hosting experience.